Lycaremit - Unabhängiger Bericht

Alles, was Sie wissen müssen, bevor Sie Geld mit Lycaremit überweisen




Reviews powered by

31 Kundenberichte über Lycaremit - Trustpilot


vor 2 Tagen
by Jag

4 stars

I recently used your service …

I recently used your service recommended by my friend and it was great. I have tried other online services before but Lycaremit is very simple.

13.04.2017
by Athimuthulingam Baskaran

5 stars

Happy Customer :)

I am using Lycaremit to send money to Srilanka and India almost one year. i never had a bad experience with Lycaremit as i submitted all relevant...Mehr

I am using Lycaremit to send money to Srilanka and India almost one year. i never had a bad experience with Lycaremit as i submitted all relevant document (id , address prove and source of income) according to their requirement. and i am able to see their improvement on speed on transfer money and better rate compare to all other online remittance agent. in addition i get free money transfer (no fee) and £5 Lycamobile voucher. Lycaremit !!!!!!! keep it up :)

19.03.2017
by S Ahmed

1 stars

Refund will give you major migraine

My top up balance was100.88 pounds, When I asked them to refund ( lyca wallet) everything went okay.But When I send them emails regarding my refund they...Mehr

My top up balance was100.88 pounds, When I asked them to refund ( lyca wallet) everything went okay.But When I send them emails regarding my refund they hate to talk about refund.I did not get answers of my three emails yet not only that when I raised this issue over the phone , after a while without any answer they put the phone down on me.After 5 to 6 hours later I called them again, Waited for 15 minutes over the phone and then line gone quiet. I'm not superman therefore didn't not get through to them yet . Will I ever know about my refund?????


Mehr Bewertungen

17.03.2017
by Mah

1 stars

Got money after 1 months

I transferred money to Nepal and next day I checked on my account its says transfer successfull. My friend didn't had a time to check the money in Nepal....Mehr

I transferred money to Nepal and next day I checked on my account its says transfer successfull. My friend didn't had a time to check the money in Nepal. After 3 weeks my friend called me that the money hasn't arrived. Bank called the main headquarter to check any transaction came through my friend's account but no. Then I phoned them they said they will track it and let me know. But didn't hear nothing for 2 days until I call them again and same story that they will make an Enquiry and let me know in 2 working days and only next day the money arrived in Nepal. But it's been another 2 weeks already they haven't contact me about the enquiry. Very bad and unprofessional customer service. Waste of time they don't respect that money could have been send on emergency and they delay it for month..

14.03.2017
by Rashid

1 stars

Absolute Rubbish service

Rubbish service I wanted to transfer money to Bulgaria they told me transaction is successful then after a week I received call they ask me again for...Mehr

Rubbish service I wanted to transfer money to Bulgaria they told me transaction is successful then after a week I received call they ask me again for account details in Bulgaria I cancelled the transaction because the money has to be there within time limit so I ask them to refund my money I am waiting now for more than 2 weeks for refund every time when i call them they give me always one and same answer your refund is under process . I am really angery, I have already spoken to costumer service same answer under process ! So guys be careful with them I wouldn't recommend you Lycaremit Thanks

14.03.2017
by Baiju

1 stars

Pathetic service & Terrible Customer Service

I transferred the money yesterday and soon i received an email to call the customer service to confirm the details as the transaction was pending.When i...Mehr

I transferred the money yesterday and soon i received an email to call the customer service to confirm the details as the transaction was pending.When i called the customer service the guy did had any clue about the transaction but informed me that it will be transferred by the end of today. Today i called them to check why has my payment been delayed ? the agent name "Harry"informed me that the transaction may be processed in 3 to 4 days or may get cancelled due to technical problem and later when i requested him to cancel the transaction. He didn't bother to take the request and answered in a very rude way "Anyways it will be cancelled and money will be returned to Lyca Wallet". Customer journey is pathetic and will not use Lyca remit ever again in my life. Also will inform friends and family to stay away from Lyca.

11.03.2017
by Ama Ebony

1 stars

Terrible service!!!!!

I made a transaction to arrive in the early hours of the morning. Still showed as pending. I called to speak to customer services and the guy was rude,...Mehr

I made a transaction to arrive in the early hours of the morning. Still showed as pending. I called to speak to customer services and the guy was rude, kept interrupting me. Had no idea what my query was and called me a liar. I asked for his name and he refused to give it. I asked to speak to his supervisor and he refused to transfer it until I told him that I will stay on the phone until a supervisor speaks to me. On speaking to the supervisor, I told him I wanted to cancel my transaction as it was not fulfilled. He said he had put in a special request for my money to be refunded and should reflect in my lyca wallet the next day (just checked and there is nothing there. Bear in mind that this transaction was on 8th March 2017). They really have no clue what they are doing. Steer clear of them. I think I'll stick to World Remit and I think Lycaremit could learn and a thing or two from them.

07.03.2017
by Saurabh Chugh

1 stars

Pathetic Service

Lyca remit have got a very pathetic service..I had sent the money to India on 27th Feb i.e. 9 days ago and the money has still not been credited to the...Mehr

Lyca remit have got a very pathetic service..I had sent the money to India on 27th Feb i.e. 9 days ago and the money has still not been credited to the beneficiary's account. I had to call the customer care multiple times and they were always so rude. WILL NEVER USE THEIR SERVICE AGAIN. Totally unprofessional. They keep saying that the beneficiary bank details are incorrect when they are actually correct. I have used Transferwise, Lebara money etc and successfully sent the money to same bank account in the past.

05.03.2017
by Subramanyam Bellala

1 stars

the worst ever service

its the worst ever service they have. No transparency on the user profiles and the remittances on the limits and no where in FAQs they mention the details...Mehr

its the worst ever service they have. No transparency on the user profiles and the remittances on the limits and no where in FAQs they mention the details of profile types and its limits. once after transfer they say call the number immediately and once you call they say a ticket raised and it takes 24hrs and they request you to call after 24 hours. there is no proper online system maintenance to provide the full details of your transaction and its status.

01.03.2017
by Roshini

5 stars

test

test review, please edit once updated

22.02.2017
by Mohan

1 stars

Very bad experience with lycaremit.

I was the Lycaremit customer for one year. I tried to log in to my account but the account was blocked. I called customer service explained to them my...Mehr

I was the Lycaremit customer for one year. I tried to log in to my account but the account was blocked. I called customer service explained to them my situation. They said it will be ok within 24 hours. I called after 2 days and told to them still my account is blocked. They said to wait another 24 hours. When I called every time they said to me wait 24 hours. After 2 weeks they said you cannot use your account anymore. I asked them what is the reasons for blocking my account they said only security reason. They did not give any details. what is the security reasons for sending my own money? If any Security problems why they did not complain to the police. The real reason is they adverted free £5 Lyca mobile card for sending money. They never give £5 Lyca mobile card they are cheating customers. I argued with them for this matter they did not like it. I believe this is the reason they blocked my account.

18.02.2017
by Venkatesh Pillai

5 stars

Prompt, efficient and great service !!!

Good rate compare to other money transfers and fast service! Excellent customer service as well!!!! Definitely use this service again

11.02.2017
by GMan

4 stars

Better experience than others

I saw the good exchange rate and no fees which saved me a tenner compared to my usual remitter which also has a much better rate and lower fees than WU so...Mehr

I saw the good exchange rate and no fees which saved me a tenner compared to my usual remitter which also has a much better rate and lower fees than WU so decided to try it. Was apprehensive after reading reviews but I have successfully sent two lots of money in 10 days. The website was pretty good and user friendly. I easily loaded money to a personal wallet from my bank account that was protected by the bank's 3D-secure system. Then the remittance was made using the money in the wallet. Both amounts were received the following day and emails received to tell me the monies had been collected. One problem with first transaction was that the collector quoted Lycaremit as the sender and the bank did not recognise it and did not pay, Lycaremit should have told me the local country broker managing the final transaction. The bank did not pay at first and collector had to return next day but the money was there. Having read negative reviews I thought maybe I was being scammed and called LR, they arranged for a local person in the country to contact the collector to talk them trhough everything and all went well. 2nd transaction was perfect. I will use them again as a tenner is a lot of money in the destination country. Let's see if my good experience continues.

06.02.2017
by forestberry

1 stars

STUPID, UNRELIABLE, BAD SERVICE.. and WILL NEVER USE LYCAREMIT AGAIN

This is my FIRST transaction with Lycaremit, and it will be the LAST.. i made a transfer on 1 Feb 2017, and till now (6 Feb 2017) it is still under...Mehr

This is my FIRST transaction with Lycaremit, and it will be the LAST.. i made a transfer on 1 Feb 2017, and till now (6 Feb 2017) it is still under process. they asked for bank statement with address which i have sent earlier, and they email me again asking for the same thing. Weird company, other services which i have used never asked me to provide all these. STUPID service and company. And when i have provide the bank statement with address and name on it, still the transaction is under process. And Lycaremit, if u read this, don't ask me to call u coz i have been put on hold for 30 minutes with no solution. To all of u out there, TRUST ME, DONT EVER USE LYCAREMIT.. U will experience hell if you. This will be the FIRST and LAST time i use this service.

05.02.2017
by Manwar Hossain

1 stars

very bad.

very bad,very bad, very bad, very bad, very bad

05.02.2017
by Anthony William Mitchell

1 stars

Worked well for months and the all of a sudden every transaction is stalled "under process"

I used Lycaremit for months without any problems, and then all of a sudden all of my transactions instantly go under process. I was told the first two...Mehr

I used Lycaremit for months without any problems, and then all of a sudden all of my transactions instantly go under process. I was told the first two were outside the UK but I know I was not. For the last transaction I made today I checked my IP address before sending - clearly in the UK but yet again transaction under process. You are told to phone customer services but this is pointless because they do not know what the "back office" are doing and can't resolve the problem themselves. I have included my transaction ID so if anyone from Lyca wants to help - now is your chance!

02.02.2017
by chandrasekhar javadi

1 stars

Worst service & not trust worth process

I transferred by money on 24/01/17 and it was not processed till 30/01/17. I called the custer service 4 times till now Initially they asked me send the...Mehr

I transferred by money on 24/01/17 and it was not processed till 30/01/17. I called the custer service 4 times till now Initially they asked me send the my bank statement with my name and address on it. During my second and third conversations they asked me to wait for 4 hours so that it will be processed. During my last conversation the exective said the trasaction is rejected and the refund is initiated. I haven't got any money. There was no communication to me on the reason for holding my transaction and why the status of the transaction is not changed to rejected till now? It caused me lot of stress and inconvinience.

31.01.2017
by Anowarul

1 stars

Bad customer service

My last transaction was for a small amount of money to send to check the amounts would go through ok and for three days the transaction showed as under...Mehr

My last transaction was for a small amount of money to send to check the amounts would go through ok and for three days the transaction showed as under process. I then called customer services many times and the customer service representative over the phone had no idea what had happened. And they seemed to not be able to give a reason. They just held my transaction for almost 4 days and told me after a week I will get my money back to my account. I subsequently cancelled the transaction. I hope I will never use lycaremit again. I will never recommend to anyone to use. I have found them to have very bad customers service.

28.01.2017
by Sri Lanka Vanhire

5 stars

good rate, good service

I used twice to send money to Sri Lanka. Next day money is in account. Good rates. No extra chargers, easy website. Better than global exchange.

26.01.2017
by Rani

1 stars

Very very very bad.

I transffered my money on 27th Dec. I made online transaction, at the end it asked me to call customer services which I did and the whoever was on the...Mehr

I transffered my money on 27th Dec. I made online transaction, at the end it asked me to call customer services which I did and the whoever was on the phone he told me that they technical issues after sometime they will try it manually and by the evening I received email about sucessful transaction. 3 weeks past money is still not credited to benificary's account abroad, I call the local bank there to find out they said there is no transaction they can see coming or put on hold. Again I called up this fraud company called lyca remit, now whoever is on the phone is telling me that transaction wasn't processed. I asked them to give my f*** money back they bloddy transferred into wallet and i made request to get that money into my bank account till date 24th Jan 2017 money is not in my account. When i called up to ask where is my money they told me that I have to call customer service about the request I made. Don't that sound stupid???? The so called supervisor told me " Mam I will make sure your money is in the account within Monday or Tuesday""" Guess what money is still not credited to my account. Please guys dont use this remittance company its totally fraud. U will have hard time and u dont get response properly.

26.01.2017
by Mohsin Ali

1 stars

World Worse Company Service and Big Scammers Avoid. Very Poor.

I have made transaction online to send some money to family. They did not proceed the payment 5 days . There was no communication from them that tell me...Mehr

I have made transaction online to send some money to family. They did not proceed the payment 5 days . There was no communication from them that tell me why they did not proceed. When I called the call center and after waiting 30 minutes a ll useless and rubbish CS staff made excuses. I had to cancel the transaction. I was told I will get my money refund with in 48 hours into my wallet. Today 7 days gone past . No sign of refund. Not money even in my wallet. Left me no money to send to family. No help available. Complete scam. Avoid them . Think 100 times before you use them. I have to call everyday 7 times to chase . No luck so far. I will be taking this further to Watchdog and Police. I will be speaking to Financial authorities as well. Every time I called they say money will be in your wallet by end of day today. No one care. No complaint department. Owners do not pay attention. Customers suffering . Who care. Such a bad company. Better to go to your local shop and send money face to face. Dont trust on the cheaters. I have asked team leader or manager to call me back. No call what so ever. If you cant run the business just shut it down and go back home where you operating from. What a sad day when i Use this rubbish company website. I have to take time off from work everyday to chase everyday but no luck. Very stress and upsetting. How could you do this to your customers. 14 days no action. What a Joke.Company and staff are based in india. No Customer relation. You can not do anything about them. Back end office in india who do not care about customers. I dont understand why British government allow such a fraud to do business here online . They should bane here in UK. This is nervous breakdown for the customers. Better to go to local shop to the send the money with small charges rather then stress and loose the money. Avoid Avoid Avoid please Avoid . Do not loose you money and time. This is company does not deserve in 1 star but there is no option to but Zero or less then zero star. What a day.

26.01.2017
by Imran

1 stars

NEVER USE THEM. RUBBISH SERVICE

Rubbish service. Took my money for last 5 days and kept holding it. Firstly they said everything is fine and the beneficiary will have the funds in 3...Mehr

Rubbish service. Took my money for last 5 days and kept holding it. Firstly they said everything is fine and the beneficiary will have the funds in 3 days. On 3rd day in evening I called them and upon my surprise I found out that my account is not approved as there rubbish IT department is not able to verify my details. CS lady said that money will be refunded back to me in 5-7 working days. I asked some questions like why I wasnt told that my account is not approved etc etc, she started making up excuses. They are scammers. Should be reported to watchdog which I will do later this week. PLEASE DONT USE THEM.... These Guys are a BIGGGGGGGGGGG SCAMMMMM... Holding my money for last 9 days now. What a joke that you are replying to my review and asking me to call and when I call its the same old story. Please guys never trust LYCAREMIT for your hard earned money... Lets hope I get mine back. My family is suffering out there because of these useless people who don't care how the public is affected because of there actions.... I wish I could go and complain somewhere to shut these people down for good....

26.01.2017
by Kash

1 stars

Waste of time

Don't use them please. They were good at the beginning but then took my money from my account and did not send to the destination. Also told me that I...Mehr

Don't use them please. They were good at the beginning but then took my money from my account and did not send to the destination. Also told me that I can't send money from them anymore due to security reasons. Please avoid them and save your time and money. I think this should be reported to Watchdog.

26.01.2017
by N T & D K

1 stars

Appauling ! Loves to Earn Interest on your Money.

Appauling ! Every other Transactions you will get "Please call Customer Care" transaction under process. Sit on your money and earn...Mehr

Appauling ! Every other Transactions you will get "Please call Customer Care" transaction under process. Sit on your money and earn interest. Will keep asking you for Bank Statements regardless of value of transaction, be it 20, 30 40 pounds etc. Avoid unless you have millions to spare and afford to let family starve abroad. Verified Gold Memeber but will never use Lycaremit again.

26.01.2017
by umar

5 stars

Very Fast

Used twice and money was available same day even once in couple of hours.

26.01.2017
by Faiz

2 stars

Still waiting for the refund after 5 days

Made a bank payment to Pakistan and after 8 days i was informed that the payment has been cancelled due to some issues with the bank details. They were...Mehr

Made a bank payment to Pakistan and after 8 days i was informed that the payment has been cancelled due to some issues with the bank details. They were however, not able to give me the exact answer as to which 'bank detail' was incorrect (IBAN, BIC code or anything else). Regardless, i was told the refund will be made to my wallet with in 48 hours. I called them after 48 hours and was told that it will be another 48 hours before i will see the refund. Today called them again and was told that I should have the refund by End of day. Its almost 10 pm and i have not reveived the refund. I will be set back with significant amount of money as the exchange rate has plummeted since the original transaction. If you are making the payment to the bank account thaen lycaremit is not worth the hassel.

26.01.2017
by The Dab Master

1 stars

Scam remit

8 days ago did transaction wid these a****hols. keep calling to their so called 7/24 No.keep ringing from last 8 days no 1 answer the fone. no reply of...Mehr

8 days ago did transaction wid these a****hols. keep calling to their so called 7/24 No.keep ringing from last 8 days no 1 answer the fone. no reply of emails. online account status, transaction still in pending. if you really want hassle them then deal wid these Scam(STILL WAITING FOR MONEY)

26.01.2017
by Nazeer Ahmed

2 stars

Lycaremit takes their own time to credit money

I have done two transactions with Lycaremit to India. And both the transactions took about a weeks time. They say, no charges, and hold our money for 1...Mehr

I have done two transactions with Lycaremit to India. And both the transactions took about a weeks time. They say, no charges, and hold our money for 1 week with them. Till followed up a couple of times, I didnt get my money credited. When I did transfer money, there was no IFSC code being asked in website. And now, looks like they have included IFSC code as a field when giving bank account details. They are improving, better dont send money through them for another 2 or 3 months.

26.01.2017
by haqqanni97

1 stars

Dont bother.

I used lyca remit for first time a few weeks ago after watching advert on tv.. After following the process online to send money I got a message to say...Mehr

I used lyca remit for first time a few weeks ago after watching advert on tv.. After following the process online to send money I got a message to say that I have to ring customer services to proceed . I rang customer services and spoke to some dodgy character named michael with a strong indian accent and asked why I needed to ring and why my transaction hadnt gone through. .I was told it was a technical issue and could take upto 48 hrs.. I was annoyed about this as lycaremit advertise that it will only take 4 hours.. I explained to him that u are misleading people and he just laughed at me and didnt care. I told him to arrange a refund and was told it would take 7 days for me to get this refund. I told him I didnt care but I wanted a refund. He processed refund and gave me reference no. All through the conversation his attitude was poor so after ending the call I rang back to speak to a manager. I was unsuccessful cos the guy on the phone wouldn't put me through. . Its a very stressful experience. Coincidently later at night I got an email to say that my money was ready to collect in pakistan So they didnt give me refund totally ignored my request and had decided to send my money through. They seem to do what they feel like doing You have no control of your money. Its frustrating and upsetting. . Lyca remit I will be reporting you to financial services too.. you provide a very 'I dont care attitude' and you are misleading people. You are controlling other people's money once you have it.


NEU!

Stellen Sie Fragen oder teilen Sie Ihre Meinung auf Lycaremit




Vergleichen Sie alle Optionen vor Ihrem nächsten Geldtransfer Jetzt vergleichen

Wichtige Angaben zu Lycaremit

Service-Informationen

Zeit, um ein Konto zu eröffnen -
Mindestbetrag -
Höchstbetrag -
Verfügbare Sprachen
English
Persönliche Überweisung Ja
Geschäftskunden Neine
Erweiterte Währungsgeschäfte Neine
Erforderliche Dokumente -

Firmeninformationen

Art des Service Providers Online-Geldüberweisungsbetreiber
Aktiv seit 2013
Firmensitz London, United Kingdom
Reguliert durch FCA

Kontaktangaben

Kontakt des Supports -
Geschäftszeiten -
Facebook lycaremit


Finden Sie den besten Anbieter für Ihre nächste Überweisung

Die Kosten für das Senden von Geld sind abhängig von dem gesendeten Betrag, den Ländern zwischen denen Sie das Geld transferieren und der Art des Transfers. Stellen Sie sicher, dass Sie vor jedem Transfer vergleichen, denn die Kosten ändern sich auch im Laufe der Zeit.

Lesen Sie Erfahrungsberichte über Unternehmen, die Geld transferieren

Erhalten Sie unabhängige Informationen über Unternehmen, die Geld transferieren, lesen Sie Kundenbewertungen, Schritt-für-Schritt-Anleitungen, Sicherheitsinformationen und häufig gestellte Fragen.



Proudly made in Switzerland

Global Impact Finance Ltd
Rue Etraz 4
1003 Lausanne
Switzerland


Mobile Analytics