FairFX - Unabhängiger Bericht

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4.585 Kundenberichte über FairFX - Trustpilot


vor 16 Stunden
by Ian Mackenzie

4 stars

I always am uncertain how to find my …

I always am uncertain how to find my account balance. It is not obvious

vor 16 Stunden
by David Johnson

2 stars

All the time things go according to plan you are OK but when they don't …

All the time things go according to plan you are great. However you are poor at handling things that shouldn't happen. I was overcharged by a restaurant....Mehr

All the time things go according to plan you are great. However you are poor at handling things that shouldn't happen. I was overcharged by a restaurant. I explained in detail what had happened and yet your customer service staff did not read my email properly and sent a "standard response". This was not the case and whilst it was eventually resolved it took weeks not hours or even days. Do not agree with the charging structure in respect of tips in the USA automatically credited. Will not use again.

vor 16 Stunden
by Charly

4 stars

Hi there

Hi there, I have a GBP and a Euro Fairfx card and I love them but for one thing. I don't understand why you can't give a pre authorisation for low amounts...Mehr

Hi there, I have a GBP and a Euro Fairfx card and I love them but for one thing. I don't understand why you can't give a pre authorisation for low amounts of money (say upto £100). I have just travelled 5000 miles around Europe over 5 weeks on a motorbike and nearly every fuel station was pay at pump. I had to use my normal UK credit card every time, it was very annoying. Otherwise I love the card and app. Ohhh and I prefer it if you don't charge for cash withdrawals or commission on the use of the GBP card. Thanks.


Mehr Bewertungen

vor 1 Tag
by Mark Hampshire

5 stars

Number one card for me.......

Brilliant Card. Using all over France with no problems. Use the below to save the signup fee. 02kdvies Great card that you can't help but recommend...

vor 1 Tag
by SH

4 stars

Difficult to check balances

It's great but it would be helpful if you could see the running balance in real time. ie monies in and out and a proper balance. Sometimes it takes a...Mehr

It's great but it would be helpful if you could see the running balance in real time. ie monies in and out and a proper balance. Sometimes it takes a very long time for the card to load.

vor 2 Tagen
by Mark Rigby

4 stars

Very useful and easy to use just 1 minor issue

Easy to use card used all across Florida and also in the uk was accepted everywhere without any problems at all. App is very useful and easy to use to...Mehr

Easy to use card used all across Florida and also in the uk was accepted everywhere without any problems at all. App is very useful and easy to use to keep track of spending and balance. the only reason this is not a 5 star rating is that the App has stopped working and i am having trouble signing in since my return from America think it needs an update but none available that i can see this is a minor irritation at the moment but would have been a big problem if it had happened when i was on holiday

vor 2 Tagen
by andrew craven

5 stars

Quite easy to use app faultless

Quite easy to use app faultless

vor 2 Tagen
by roy evans

3 stars

I think the charges for cash at ATM's …

I think the charges for cash at ATM's should be scrapped. The app and ease of top ups make it very useful however

vor 2 Tagen
by Adam

4 stars

Good, some issues

Occasional delay's with payments but normally instant. The lack of any overdraft function can be annoying if you are trying to pay for a $44.00 meal with...Mehr

Occasional delay's with payments but normally instant. The lack of any overdraft function can be annoying if you are trying to pay for a $44.00 meal with $43.99 on the card and no wifi to top up but generally not a problem. Commission charge still seems a little high as well

vor 2 Tagen
by Wayne

5 stars

Easy peasy

Have to say using the FairFx app is so easy, from checking your balance, transactions and even adding money..... it is so seamless and confidence...Mehr

Have to say using the FairFx app is so easy, from checking your balance, transactions and even adding money..... it is so seamless and confidence boosting. I even add money whilst abroad and it's on there within minutes. Love it.

vor 2 Tagen
by kenneth lynch

5 stars

Great card never had any problems with …

Great card never had any problems with it have told many friends to sign up to this great service . I know when I use card my money's safe

vor 2 Tagen
by Yvonne Lavery

5 stars

FairFx - great company

I have never had a problem with your company. Any queries I have had have always been dealt with very quickly. Just a pity about the rates at the moment!

vor 3 Tagen
by Eric

5 stars

Encountered no problems loading card or …

Encountered no problems loading card or when using it in France

vor 3 Tagen
by Lisa

4 stars

I found your service really easy to use …

I found your service really easy to use but after returning from my trip I am still unsure as to how to return the remaining funds on my fairfx account...Mehr

I found your service really easy to use but after returning from my trip I am still unsure as to how to return the remaining funds on my fairfx account returned to my regular bank account. Could you please clarify this? Thanks

vor 3 Tagen
by Mrs Fender

5 stars

Very useful

Very useful, like having own bank card on holiday, use at cash point for small 2 Euros fee so took larger amounts at a time out or free at anywhere that...Mehr

Very useful, like having own bank card on holiday, use at cash point for small 2 Euros fee so took larger amounts at a time out or free at anywhere that accepts MasterCard. Card arrived within couple of days and app to add money/check balance is easy to use! Use this code 4ikzb0bk to get your card free!

vor 3 Tagen
by Bridget

5 stars

Dealt with request immediately.

Dealt with request immediately.

vor 3 Tagen
by David Elliott

5 stars

Straightforward and efficient service

I don't know how good the exchange rate was that I got - there was no way of comparing - but on the assumption it was good I can only say that in terms of...Mehr

I don't know how good the exchange rate was that I got - there was no way of comparing - but on the assumption it was good I can only say that in terms of the efficiency of operation - both by telephone and online - I found the service excellent.

vor 3 Tagen
by Mike Donnelly

5 stars

Used in the United States

Used in the United States. Accepted everywhere, even topped the card up whilst away. Just easy to use

vor 3 Tagen
by Peter Traynor

5 stars

I find the Euro card indispensable on …

I find the Euro card indispensable on European trips. It also allows you to but whenever the rate suits.

vor 4 Tagen
by Paul Freeman

4 stars

Good arrangement - but

Good arrangement that has a degree of flexibility but if you loose your card abroad the arrangements for a replacement are very restrictive.

vor 4 Tagen
by paul

5 stars

It's so simple to use..why make life …

It's so simple to use..why make life complicated..

vor 4 Tagen
by Steven

5 stars

Makes managing money a doddle.

Everything just works as it should. You know exactly what you'll get and you'll get it. The app is great and easy to use. I've also ordered currency that...Mehr

Everything just works as it should. You know exactly what you'll get and you'll get it. The app is great and easy to use. I've also ordered currency that has been delivered next day.

vor 4 Tagen
by Barry Parish

5 stars

Easy to manage cards online

Easy to manage cards online, swift to respond to issues, worldwide card is truly worldwide. Have used in America, Canada, Europe and Asia

vor 5 Tagen
by Geraldine

5 stars

Excellent choice

I wouldn't be without my fairfx euro travel card, use it just like a credit / debit card when overseas. Getting alerts when rates rise is brilliant, as I...Mehr

I wouldn't be without my fairfx euro travel card, use it just like a credit / debit card when overseas. Getting alerts when rates rise is brilliant, as I can top up as & when I choose, so holiday money is constantly being bought & saved for overseas trips.

vor 5 Tagen
by Tracey Fletcher

5 stars

Very easy to load money onto card

Very easy to load money onto card Very easy to get card

vor 6 Tagen
by lauren mccarthy

5 stars

easy to top up

easy to top up, easy to use abroad. would use again and recommend

vor 6 Tagen
by MR J Lennon

3 stars

Poor update on card load

Poor update on card load, very disappointed.

vor 6 Tagen
by Moira

5 stars

Good Security

I was shocked when informed that my card had been blocked, but when I saw that a fraudulent transaction had been prevented I was appreciative of the...Mehr

I was shocked when informed that my card had been blocked, but when I saw that a fraudulent transaction had been prevented I was appreciative of the vigilance of Fairfx. As soon as I told them which of my transactions were genuine and I confirmed the fraudulent one they unblocked my card again so I was not inconvenienced. It was quite scary for me to find out that a restaurant that I had been in tried to put through a large fraudulent transaction, but when I got over the shock I was grateful that Fairfx had noticed and taken appropriate action.

vor 6 Tagen
by Den

3 stars

The new look website is a nightmare to …

The new look website is a nightmare to navigate.

vor 6 Tagen
by Jeanette Stimpson

4 stars

Problems using my card

I used my card this year in Florida and it was ok 75% of the time but for some reason I always had problems when trying to purchase from the store...Mehr

I used my card this year in Florida and it was ok 75% of the time but for some reason I always had problems when trying to purchase from the store "Target". Some times it would work but only after trying it a couple of times but most of the time it was rejected although there was always money loaded onto my card. But this meant either using cash or driving out of our way to another store. We are going again next May 2018 and I'm hoping that it will work better than it did this year. But all in all a great card.


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Wichtige Angaben zu FairFX

Service-Informationen

Zeit, um ein Konto zu eröffnen Ein paar Minuten
Einzahlungsoptionen Kreditkarte
Debitkarte
Bankkonto
Auszahlungsoptionen Bankkonto
Lieferung per Nachnahme
Prepaid-Karte
Mindestbetrag Ja
Höchstbetrag Neine
Verfügbare Sprachen
English
Persönliche Überweisung Ja
Geschäftskunden Ja
Erweiterte Währungsgeschäfte Ja
Erforderliche Dokumente ID

Firmeninformationen

Art des Service Providers Währungsumtausch-Firma
Aktiv seit 2008
Firmensitz London
Büros in Grossbritannien und Nordirland
Zuständigkeit Grossbritannien und Nordirland
Reguliert durch FCA

Kontaktangaben

Kontakt des Supports -
Geschäftszeiten Geschäftszeiten
Twitter @https://twitter.com/fairfx
Facebook https://www.facebook.com/fairfx
Youtube https://www.youtube.com/user/FairFXCurrencyCard


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