FairFX - Unabhängiger Bericht

Alles, was Sie wissen müssen, bevor Sie Geld mit FairFX überweisen





Transferring a Large Amount Abroad?

Make the Most of Your Currency Exchange



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4.868 Kundenberichte über FairFX - Trustpilot


vor 19 Stunden
by Mrs. Marion Crussell

4 stars

Pretty good all round card, but not always best VFM

I've had a FairFX card for a couple of years now and it has been very easy to top up and use, never had a problem yet. It is worthy of note that the...Mehr

I've had a FairFX card for a couple of years now and it has been very easy to top up and use, never had a problem yet. It is worthy of note that the exchange rates, once easily the best I could find, are now only average, with some Supermarket rates beating what is on offer. And the transaction charge whenever the card is used (Only £1.50 flat rate) is not excessive, But makes it worth drawing single larger amounts rather than multiple transactions.

vor 19 Stunden
by Alan Eberst

3 stars

Competitive exchange rates but customer service could do better

Competitive exchange rates but customer service is variable. I asked to have a currency card renewed early because of being away and received an almost...Mehr

Competitive exchange rates but customer service is variable. I asked to have a currency card renewed early because of being away and received an almost immediate reply (unsigned) stating that a new one would be dispatched in two week's time. Great service, I thought. Except later the same day I got a totally different (signed) message from a customer service person, saying a card could only be renewed early if applied for in the month before expiry. Which would mean cutting it fine for me. When I drew her attention to the first message, she just said this was an error (no explanation or apology for the confusion) and the card would not be sent as promised. I would have apply again for an early replacement in the month before expiry. No flexibility and not much courtesy!

vor 19 Stunden
by Pam Wells

5 stars

Easy access to foreign currency

I find this way of taking foreign currency to be the best and FairfFX have given great service since I opened my account with them.


Mehr Bewertungen

vor 19 Stunden
by Carolyn Emanuel

4 stars

Using the currency card is a good way to travel

Using the currency card is a good way to travel. It's easy to upload money onto the card and use it as a debit card. However, it costs every time you take...Mehr

Using the currency card is a good way to travel. It's easy to upload money onto the card and use it as a debit card. However, it costs every time you take out money at the ATM and my recent experience (in Portugal) is that I could only take €200 out at a time except at the airport. This was annoying as when travelling with a family, €200 doesn't last long! Otherwise great service

vor 1 Tag
by Meg Miller

5 stars

Brilliant card and service.

Brilliant card and service.

vor 1 Tag
by Tony

5 stars

Effective way to pay with euros

Effective and safe way to pay on the Continent.

vor 1 Tag
by Alex

5 stars

Best Euro exchange rates

Best Euro exchange rates, easy to use. top up card through FairFX app - very smart.

vor 1 Tag
by Tyrone Fowles

5 stars

simple,efficient and very good value.

Really enjoy using this card it's simple,efficient and very good value. The customer service team are also a gem to contact as they are always on hand...Mehr

Really enjoy using this card it's simple,efficient and very good value. The customer service team are also a gem to contact as they are always on hand to support. Unfortunately this card does not come with discounts for external companies e.g.: Airport lounges unlike its competitors. I would really look into this? As I believe this would be a great boost for customers who like that bit extra. Although in summary I fully endorse this product and 100 percent recommend it.

vor 1 Tag
by John Marshall

5 stars

Fantastic service- so simple to use

Fantastic service- so simple to use, cant fault it!

vor 1 Tag
by Peter Trenholm

4 stars

Hi Card and APP work really well

Hi Card and APP work really well, what is not upfront is the charges are higher than you expect as they hold an additional amount to cover the exchange...Mehr

Hi Card and APP work really well, what is not upfront is the charges are higher than you expect as they hold an additional amount to cover the exchange rate fluctuation. Fairfx need to be more open about this as its confusing and there are many comments online wondering what's going on. The money is returned when the transaction is totally completed which may be a few days.

vor 1 Tag
by Neil Waters

5 stars

Im a fan

Im a fan. It's Avery good service. I get a decent rate and the app is very handy. Good for checking balances and really convenient to top up the card...Mehr

Im a fan. It's Avery good service. I get a decent rate and the app is very handy. Good for checking balances and really convenient to top up the card while I'm away

vor 2 Tagen
by Ian

1 stars

Hidden charge at atm's abroad and when …

Hidden charge at atm's abroad and when redeeming left over balance,( I now use Caxton). very poor customer service when trying to confirm get fee...Mehr

Hidden charge at atm's abroad and when redeeming left over balance,( I now use Caxton). very poor customer service when trying to confirm get fee explanation. Have complained to the F.S.A.

vor 2 Tagen
by Katie

5 stars

Easy and useful.

Easy and useful.

vor 2 Tagen
by Mrs Coates

5 stars

Easy and safe way to carry your holiday cash

First time using such a card. Loaded it easily with American dollars via the app and the exchange rate was favourable when I did a high street comparison....Mehr

First time using such a card. Loaded it easily with American dollars via the app and the exchange rate was favourable when I did a high street comparison. No problems with using it anywhere I went. Very pleased and would use again. Avoids the commission charged by credit card companies when using your card abroad but work in exactly the same way with a PIN number. Will look into getting the Euro card for our travels next year. Have no qualms about recommending.

vor 2 Tagen
by Ray Rokins

5 stars

I would highly recommend using a Fairfx …

I would highly recommend using a Fairfx prepaid credit card I find having this facility extremely convenient when travelling abroad.

vor 3 Tagen
by Konrad Adamski

5 stars

Above board and easy to use

Above board and easy to use. Always found rates to be competitive. Have not had any hidden changes sprung upon me as yet. When I did have an issue with...Mehr

Above board and easy to use. Always found rates to be competitive. Have not had any hidden changes sprung upon me as yet. When I did have an issue with the card initially, FairFx customer services resolved it promptly & satisfactorily. The app is easy to use and topping up while abroad is very easy. We have reduced the need for cash whilst away as the card is accepted in so many places.

vor 3 Tagen
by Stephen Smith

4 stars

Handy foreign currency

Easy to order and replenish mastercard in both Euros and Dollars. Quick delivery and easy security set up.

vor 3 Tagen
by Geoffrey Payne

5 stars

I've had a Fairfx Euro card for over …

I've had a Fairfx Euro card for over five years with no problems at all.

vor 3 Tagen
by Mr steve Harvey

5 stars

Best rate by a long way

Best rate by a long way, money card came in days, been using FairFX for a couple of years now, won't change

vor 3 Tagen
by david staniland

5 stars

Very Competitive conversation rates and …

Very Competitive conversation rates and prompt reliable delivery excellent

vor 3 Tagen
by John Evans

4 stars

Mostly fantastic

Overall, I find the level of service from FairFX to be excellent - swift, good, very reliable online operations. I use the Euro and Sterling currency...Mehr

Overall, I find the level of service from FairFX to be excellent - swift, good, very reliable online operations. I use the Euro and Sterling currency cards. Reason for giving 4 rather than 5 stars is that I experience a few issues which niggle. Firstly, in Brazil this summer, it could be difficult finding an ATM which would accept the sterling card for cash withdrawals, even with machines indicating they accepted Master Card (so at one point had to resort to my bank account debit card, which was never the plan. Secondly, it would be helpful if I could find out remaining balances on UK ATMs and find it easier to withdraw the balance on the sterling card at a UK ATM.

vor 3 Tagen
by Donald Parks

5 stars

Used Fairfx since 2011

Used Fairfx since 2011 . So easy to arrange and use and found their staff to be very helpful . Just arranged a family card for partner for our next trip...Mehr

Used Fairfx since 2011 . So easy to arrange and use and found their staff to be very helpful . Just arranged a family card for partner for our next trip .Besides it original purpose ( spending) it will serve as a fallback if my ( main) card gets lost / stolen / damaged . Highly recommend.

vor 3 Tagen
by Jill W

5 stars

Consistently high rates

Consistently high rates, and always a prompt, efficient and friendly service.

vor 3 Tagen
by Helen P

5 stars

No problems

Never had any problems using € or $ cards. Top up is easy. The only issue we have is that the balance on the card keeps going down too quickly!!

vor 3 Tagen
by Penelope Karsch

5 stars

I like FairFX because they keep you …

I like FairFX because they keep you informed without bombarding you with e-mails. I like to know on a regular basis what exchange rates I can get for the...Mehr

I like FairFX because they keep you informed without bombarding you with e-mails. I like to know on a regular basis what exchange rates I can get for the pound against Euro and US Dollar.

vor 4 Tagen
by Ross Hall

5 stars

I'm a seasoned traveller and need a …

I'm a seasoned traveller and need a reliable and trustworthy company that gives me the best rate of exchange, and FairFX has certainly proved it can...Mehr

I'm a seasoned traveller and need a reliable and trustworthy company that gives me the best rate of exchange, and FairFX has certainly proved it can consistently provide all my needs.

vor 4 Tagen
by Customer Anthony Slade

4 stars

Easy to follow

Easy to follow. Fast and efficient, Headline rate is not always the actual rate,.

vor 4 Tagen
by Doug Powell

5 stars

I like your emails

I like your emails. But more important and nothing to do with you - I like it when £ rises against the $! We have a daughter working in New York and...Mehr

I like your emails. But more important and nothing to do with you - I like it when £ rises against the $! We have a daughter working in New York and we like to visit at least once a year, so it's always good news when you tell me rate is rising! My Dollar card is a very important part of our trips to the US. Anything else you'd like to know?

vor 4 Tagen
by Ian Berry

3 stars

Your rate for topping up a card is …

Your rate for topping up a card is good, however I also wanted cash and I am finding better rates with Debenhams?

vor 4 Tagen
by Lydia Canrom

1 stars

Card

I was unable to use my card whilst on holiday and now am also unable to access my money as card is blocked. I will not use this card again.



Stellen Sie Fragen oder teilen Sie Ihre Meinung auf FairFX




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Wichtige Angaben zu FairFX

Service-Informationen

Zeit, um ein Konto zu eröffnen Ein paar Minuten
Einzahlungsoptionen Kreditkarte
Debitkarte
Bankkonto
Auszahlungsoptionen Bankkonto
Lieferung per Nachnahme
Prepaid-Karte
Mindestbetrag Ja
Höchstbetrag Neine
Verfügbare Sprachen
English
Persönliche Überweisung Ja
Geschäftskunden Ja
Erweiterte Währungsgeschäfte Ja
Erforderliche Dokumente ID

Firmeninformationen

Art des Service Providers Währungsumtausch-Firma
Aktiv seit 2008
Firmensitz London
Büros in Grossbritannien und Nordirland
Zuständigkeit Grossbritannien und Nordirland
Reguliert durch FCA

Kontaktangaben

Kontakt des Supports -
Geschäftszeiten Geschäftszeiten
Twitter @https://twitter.com/fairfx
Facebook https://www.facebook.com/fairfx
Youtube https://www.youtube.com/user/FairFXCurrencyCard


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